Lead UX Designer

2 months ago

London, Greater London, United Kingdom Thomson Reuters Full time

About the Role

As a Lead User Experience Designer, you will:

  • Own the end-to-end design process - from initial planning to product design and polished visuals across your product area, with experience working across marketplace products.
  • Ensure that the customer voice and product vision are embedded across your work, and that work is prioritized with trade-offs recommended based on customer and business value.
  • Work hand in hand with design leadership and other team members to remove roadblocks as needed, and inform decision making across the rest of the team through ambiguity, ensuring decisions are grounded in data and UX best practices.
  • Manage project requirements and tasks across your product area, as well as delegate and prioritize workload for FTE and contract team members.
  • Collaborate closely and partner regularly with design team counterparts across Reuters Digital products.
  • Mentor junior team members across the design organization.
  • Partner with the Research, Product, and Engineering teams to drive clarity in product needs by helping define missing use cases, user stories, and influence the overall solution.
  • Articulate a compelling vision for customers across your product line.
  • Create and facilitate technically and financially feasible integrated design decisions and solutions.
  • Partner closely with the UX Research team to help identify iterative improvements across your product area.

About You

To be our Lead User Experience Designer, you will likely have:

  • 8+ years of application/product design experience.
  • 2+ years in a lead role.
  • A Bachelor's degree or higher in UX/HCI or related field, or significant equivalent experience.
  • A thorough understanding and working knowledge of UX & Accessibility best practices, UXR methods, service design, and design systems.
  • Confident in facilitating UX and design thinking-led workshops for key stakeholders across the business.
  • Experience working with design systems, design tokens, and atomic design principles.
  • A robust portfolio of previous product design work that illustrates some hands-on work as well as work created as a team. Portfolio showcases a proven track record of solving complex design problems with design-led thinking that exhibits a clean, polished design aesthetic coupled with a passion for accessibility, consistency, and usability.
  • Strong written and verbal communication skills and experience interfacing with a broad range of stakeholders.
  • Understanding of the importance of teamwork.
  • A willingness to grow with the role and make it your own.
  • Comfortable working in a complex and dynamic environment, juggling multiple priorities, and interacting with people at all levels of the organization and across multiple functions.

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized and award-winning reputation for equality, diversity, and inclusion, flexibility, work-life balance, and more.
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.
  • Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

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