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Alcester, Warwickshire, United Kingdom Tenpin Ltd Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin Ltd. As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our bowling centres.Your primary focus will be on providing outstanding...
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Customer Service Representative
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Alcester, Warwickshire, United Kingdom Tenpin Ltd Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin Ltd. As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our bowling centres.Your primary focus will be on providing outstanding...
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Customer Service Representative
2 months ago
Job Title: Customer Service Representative
Job Summary: We are seeking a highly organized and communicative Customer Service Representative to join our team at HR Employment Bureau Limited. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring the smooth operation of our sales and inventory management processes.
Key Responsibilities:
- Manage sales and customer inquiries for VCP
- Review contracts for VCP, including booking orders and associated functions
- Oversee stock management of VCP inventory
- Raise delivery notes for Harltex and Goodflex customers
- Assist with international shipment bookings
- Greet customers and visitors at Goodflex
- Answer and direct incoming calls for the group of companies
- Liaise with customers to provide order information, guided by production manager and account managers
Requirements:
- Exceptional organization and communication skills
- Highly driven and motivated individual with a structured approach
- Polite and professional demeanor
- Positive attitude with a desire to learn and develop
- Proactive and a good team player with confidence in customer interactions
- Good IT and analytical skills, with a basic knowledge of Word, Outlook, and Excel
Working Hours: Monday to Friday, 9.00am - 3.30pm
Hourly Rate: £12.00 per hour
