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Automotive Aftersales Director
2 months ago
**Job Summary:**
We are seeking an experienced Automotive Aftersales Director to lead our aftersales department in Leicester. The successful candidate will have a proven track record of driving performance improvements and delivering exceptional customer service.
Key Responsibilities:
- Oversee the aftersales department, ensuring the highest levels of customer satisfaction and service efficiency.
- Develop and implement strategies to drive aftersales performance, including parts and service sales.
- Manage and mentor a team of skilled technicians and support staff, fostering a culture of continuous improvement.
- Monitor and analyse key performance indicators, making data-driven decisions to enhance departmental performance.
- Liaise with other departments to ensure seamless operations and customer experiences.
Requirements:
- Proven experience in an aftersales managerial role within the automotive industry.
- Strong leadership and team management capabilities, with a track record of driving performance improvements.
- Proficiency in using automotive management software and systems.
- A customer-centric approach, with a commitment to delivering exceptional service.
About Pybus Recruitment:
We are a leading recruitment agency specialising in the automotive industry. We are passionate about helping our clients find the best talent to drive their business forward.
