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Travel Money Advisor

2 months ago

Uttoxeter, Staffordshire, United Kingdom Travelex Full time
Job Title: Travel Money Advisor

Are you passionate about helping customers navigate the world of international money? Do you have a keen eye for detail and a knack for building relationships? We're looking for a Travel Money Advisor to join our team at Travelex, where you'll play a vital role in providing exceptional customer service and helping our customers achieve their financial goals.

About the Role:
  • Nurture and form relationships with customers to understand their travel and currency requirements.
  • Establish yourself as a trusted advisor, providing support and advice on Travelex products and services.
  • Process foreign exchange transactions accurately and efficiently.
  • Deliver on key performance goals, both procedural and customer-focused.
  • Utilize your attention to detail to process daily online FX requests and deliveries.
What We're Looking For:
  • Numerical proficiency: You'll need to handle large amounts of cash and currency regularly.
  • IT proficiency: You'll be working with computers and in-house till systems.
  • Great communication skills: You'll be building relationships with customers and colleagues.
  • Desire to succeed: You'll be driven to make a difference and enjoy what you do.
What's in It for You:
  • A comprehensive voluntary benefits package.
  • Employee wellness programs.
  • A wide range of employee discounts.
  • Flexible hours and shift patterns.
  • 25 days holiday (pro-rata).
  • Opportunity to earn a monthly bonus.
  • Pension with a great provider.
Our Interview Process:

We'll be conducting a multi-stage interview process, including an initial screening call, online interview, and in-person visit to our bureau. We're looking for candidates who are passionate about delivering exceptional customer service and have a keen eye for detail.

We're an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.