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Hospitality Ambassador

2 months ago


Nottingham, Nottingham, United Kingdom 1 The Island Quarter Full time

About 1 The Island Quarter

1 The Island Quarter is a dynamic and ambitious hospitality company that has been transforming a 36-acre freehold site in the heart of Nottingham into a cultural hub. Our mission is to create a sustainable business that offers a unique experience for guests, featuring food, arts, music, sporting events, and community interests.

Our Vision

We strive to deliver exceptional service that is inclusive, authentic, and fun. Our team is passionate about creating great memories for our guests and takes pride in delivering value and consistency. We are committed to being a responsible and generous business that goes the extra mile to exceed our guests' expectations.

Our Restaurants

We have two restaurants, Binks Yard and Cleaver & Wake, which offer a unique dining experience. Binks Yard is a vibrant and lively space that serves up a range of dishes, while Cleaver & Wake is a sophisticated and elegant restaurant that takes guests on a culinary journey. Both restaurants offer a range of drinks and a welcoming atmosphere.

About the Role

We are seeking a skilled and experienced Receptionist to join our team. As a Receptionist, you will be the face of our brands and will be responsible for providing exceptional customer service to our guests. You will need to have a great understanding of customer needs, be able to remain calm under pressure, and have excellent communication skills.

Key Responsibilities

  • Provide exceptional customer service to our guests
  • Be the face of our brands and represent our company values
  • Work closely with the Cleaver & Wake team to support hosting in the evenings
  • Support the events team with enquiries and provide administrative support
  • Be flexible with your rota and work on average 20 hours per week

Benefits of Working with Us

We offer a range of benefits to our team members, including:

  • A culture where you're valued, supported, and inspired to be at your best
  • Generous holiday package
  • Discounted food and drink while on shift
  • Discounted gym membership with Virgin Active at Nottingham
  • Discounted cinema tickets
  • Birthday and work anniversary recognition