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Account Director
2 months ago
Job Title: Account Director
We are seeking an experienced Account Director to join our team at MFK Recruitment. As an Account Director, you will be responsible for managing and growing our client relationships in the commercial sector.
Key Responsibilities:
- Client Relationship Management: Develop and maintain strong relationships with key business clients, understanding their needs and delivering tailored solutions to meet their objectives.
- Strategic Planning: Collaborate with cross-functional teams to formulate and execute strategic account plans, driving business growth and expansion.
- Contract Negotiation: Lead contract negotiations and finalize agreements to maximize profitability and ensure the delivery of premium IT services to business clients.
- Performance Monitoring: Monitor and report on key account metrics, providing regular updates to internal and external stakeholders on the status of initiatives and client relationships.
- Budget Management: Oversee account budgets, ensuring financial objectives are achieved and resources are allocated to meet client needs.
- Project Oversight: Assist in the successful execution of IT projects and services, ensuring they are appropriately scoped, sold, and delivered with a focus on excellence.
- Issue Resolution: Act as a point of escalation, ensuring critical requests or escalations are managed by relevant teams and resolved promptly to maintain client satisfaction.
Requirements:
- Leadership and Influence: Proven ability to lead and motivate internal teams and clients, driving projects forward and securing alignment with strategic business objectives.
- Strategic Business Thinking: Strong understanding of the commercial sector, with the ability to envision long-term and strategically, positioning the company's services for optimal impact.
- Relationship-Building: Excellent interpersonal skills, with the ability to cultivate and sustain positive relationships with key business clients, fostering trust and long-term loyalty.
- Experience: At least 5 years of progressive leadership experience in account management or business development, with a strong background in managing strategic business accounts in the IT sector.
