Reservations Sales Agent

1 month ago


London, Greater London, United Kingdom The Standard London Full time
Reservations Sales Agent

At The Standard London, we're looking for a Reservations Sales Agent to join our team. As a key member of our reservations team, you will be responsible for handling room and restaurant bookings, providing exceptional customer service, and ensuring that our guests have a memorable experience.

Your Role
  • Handle room and restaurant bookings, including individual and group bookings
  • Provide exceptional customer service to our guests, responding to their inquiries and resolving any issues
  • Work closely with our front desk team to ensure seamless check-in and check-out processes
  • Stay up-to-date with our hotel's offerings and promotions to provide accurate information to our guests
Requirements
  • Previous experience in a similar role, preferably in a hotel or hospitality setting
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Fluency in English, with additional languages a plus
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Discounts on hotel stays and other perks


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