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Assistance Program Coordinator
2 months ago
Role Overview
As a dedicated Client Support Coordinator, you will play a pivotal role in assisting individuals with complex needs to enhance their skills and achieve greater independence within their communities. Your efforts will directly contribute to improving the lives of those you support.
Key Responsibilities
- Conduct comprehensive needs assessments for at-risk individuals to create effective support strategies.
- Perform risk evaluations, develop support plans, set goals, and conduct regular progress reviews.
- Facilitate and coordinate necessary support, guidance, and resources to help clients maintain their housing and access essential services.
- Encourage the development of social connections, self-confidence, and autonomy among clients facing challenges.
- Assist clients in acquiring furnishings and equipment through available grants and charitable organizations.
- Maintain consistent communication with colleagues, relevant agencies, and family members to ensure a coordinated approach to care.
- Support clients with daily living tasks, including meal preparation, budgeting, and transitioning to independent living when appropriate.
- Engage in meaningful conversations and interactions with clients, fostering a supportive environment.
- Compile quarterly case studies and report on client outcomes.
What We Seek
- A genuine passion for empowering clients to lead fulfilling lives, with a keen attention to detail.
- Experience in developing personalized support plans and guiding colleagues in their implementation.
- Proficiency in managing and evaluating client referrals.
- Ability to work independently, remain composed under pressure, and demonstrate resilience.
- Previous experience working with vulnerable populations in similar settings or relevant lived experience.
- Understanding of social housing and welfare benefits.
- Strong track record of collaborative work with multiple agencies, showcasing effective communication and negotiation skills.
- A valid driving license and access to a vehicle for work-related travel, with mileage reimbursement provided.
Our Commitment
At Home Group Limited, we believe in creating an inclusive workplace where everyone can be their authentic selves. Our diverse networks and supportive peers foster an environment where we can all thrive together.
Benefits
- Generous annual leave policy, including options for additional days and volunteering time.
- Health cash plan covering various medical expenses.
- Access to numerous discounts on everyday purchases.
- Opportunities for career advancement and professional development.
- Comprehensive support for employee wellbeing.
Join Us
We invite you to explore this opportunity to make a meaningful impact in the lives of others while advancing your career with us.