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Information Technology Technician

2 months ago


Swindon, Swindon, United Kingdom Banner Lane Limited Full time

Position Title:
Information Technology Technician

Banner Lane Limited is collaborating with an innovative high-tech defense electronics firm to find a committed Information Technology Technician. Our client is a swiftly growing small to medium-sized enterprise recognized for designing and producing tailored Radio Frequency (RF) systems.

These sophisticated systems cater to a wide range of applications across military, governmental, and commercial domains, including broadcasting, communications, GPS timing, and signal detection.

With strong financial support from a major, stable publicly listed parent organization and a distinguished Gold Investors in People accolade, our client offers a secure and growth-focused atmosphere.

As an Information Technology Technician, you will be instrumental in facilitating the development, delivery, maintenance, and enhancement of the organization's IT systems and infrastructure.

This encompasses both software and hardware elements, with a significant emphasis on implementing robust security protocols to protect our systems and data.


IT Systems Oversight:
Supervise the maintenance and improvement of current IT systems to guarantee their efficiency and reliability.

  • Optimize processes by integrating various systems, including production and engineering documentation, requirements management tools, ERP, and CRM systems.
  • Ensure the IT infrastructure is adaptable and meets both present and future business requirements, concentrating on seamless hardware and software integration.
  • System Maintenance: Oversee the upkeep of all IT systems and equipment, including CRM, MS Office, and ERP systems.
  • Training and Integration: Hardware and software training for staff.

Software Management:
Maintain all IT and communications hardware and software to ensure optimal performance.

  • Security Implementation: Safeguard all systems, data, and IT equipment, adhering to best practices and compliance standards.
  • Application Development: Networking and software development.

Hardware Oversight:
Plan and manage networking and hardware requirements to support organizational expansion.

Technical Proficiency:
Comprehensive knowledge of computer hardware and software systems.

  • Operating Systems: Expertise in Microsoft Windows desktop and server operating systems.
  • Familiarity with CRM (Salesforce) and ERP (Syspro) systems development and integration.
  • MS Office proficiency.

Office Skills:
Strong capabilities in MS Office applications, including on-premise Exchange.

  • IT Security: Experience in IT security practices, including antivirus, data loss prevention, and data security/backups.

Linux Systems:
Knowledge of Linux systems is highly advantageous.
A degree in a relevant discipline or equivalent professional experience is preferred.
A positive, proactive attitude with a commitment to completing tasks and projects, even when new challenges arise.