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Salon Operations Leader

3 months ago


Croydon, Greater London, United Kingdom Rush Hair Full time

Position Summary

We are seeking a forward-thinking, energetic, and commercially savvy individual to enhance your team and unlock your salon's full potential. You will be driven by targets and dedicated to consistently maximizing profitability, while also possessing the ability to inspire and motivate your team to prioritize client satisfaction above all else. Fostering and uplifting team spirit will be a significant aspect of your role.

We expect you to be a creative, daring, and knowledgeable professional, eager to refine your skills throughout your career. At Rush, we provide you with the resources necessary to excel in all these areas and beyond.

Key Responsibilities

You will oversee the daily operations of the salon, which includes creating staff schedules and managing inventory. Effective people management will be crucial to your success; ensuring your team members have the resources they need to work efficiently and happily.

You will achieve targets and work to cultivate a loyal clientele while expanding the new-client base. A friendly and approachable demeanor is essential to represent Rush authentically and serve as a role model for your team, promoting best practices with integrity.

Required Qualifications

Experience in a management position with a focus on commercial success and a results-oriented mindset is essential for our Salon Operations Leaders.

Candidates applying for a Stylist Manager position must possess a Level 2 Professional Standards, a Level 3 Advanced and Creative qualification, or a previous NVQ qualification from Level 2.

Employee Benefits

For a full-time, permanent Salon Operations Leader role, you can expect to earn between £25,000 and £30,000 annually, depending on experience and quality. For our Stylist Salon Managers, there is enhanced earning potential through our commission scheme of up to 35%.

Your family and friends will also benefit, as you will receive a 40% discount for them, along with 20% off all professional homecare products.

Our exceptional training programs and courses are readily available, and you can participate in engaging social competitions to showcase your talents and earn recognition.

Professional Development

With comprehensive, fully funded training (both creative and educational), we will prepare you to be a successful leader. You will learn from and be mentored by our highly creative and innovative team, who lead the internal training programs at our very own Rush Academy. Opportunities for advancement extend beyond management roles, with potential pathways to Head Office positions.

Our external partner, WISHFISH, offers leadership courses, alongside service training days with our Rush Area Managers. These initiatives are designed to reinforce the core values of our brand, empowering all individuals to collectively deliver the best salon experience to our clients.

Mentorship

You will receive support throughout your journey as a new leader at Rush. You will be paired with an experienced leader within the organization who can guide you and assist in your development. Your mentor will be available for any inquiries and training support you may need.