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IT Support Specialist
2 months ago
Job Summary:
We are seeking a highly skilled IT Support Specialist to join our dynamic and expanding team at IT Talent Solutions Ltd. This role offers the opportunity to work on diverse technical projects while providing top-level support to business clients.
Key Responsibilities:
- Setting up and supporting small and medium-sized business networks, both remotely and on-site
- Installing and maintaining computer systems and hardware
- Managing enterprise-level software installations, migrations, and support
- Setting up and managing customer applications and services
- Providing technical support for complex systems and infrastructure
- Taking on technical lead responsibilities and helping shape clients' long-term IT strategies
Key Technical Skills:
- Strong troubleshooting and problem-solving abilities
- Experience with installing and configuring routers, firewalls, and VPNs
- Proficient in backup and recovery solutions
- Knowledge of network switches and server alerts
- Active Directory and cloud platform implementation
- Experience with software deployment and project management
- Understanding of IT service management and monitoring
- Familiarity with IT project completion and quality assurance
Preferred Skills:
- Minimum 2 years' experience supporting business networks
- Experience working in an outsourced IT or managed services environment
- Strong communication and customer service skills
What We Offer:
This role offers a competitive salary, opportunities for career advancement, and a wide range of benefits, including flexible working, health insurance, and regular performance reviews.
