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Dental Receptionist

2 months ago

Burnley, Lancashire, United Kingdom Bupa Dental Care Full time

Job Title: Receptionist

Job Summary:

We are seeking a highly organized and customer-focused Receptionist to join our team at Bupa Dental Care. As a Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing appointments, and maintaining accurate records.

Key Responsibilities:

  • Meet and greet patients, providing a warm and welcoming experience
  • Manage appointments, answer phone calls, and update patient records
  • Coordinate care packages for patients and promote Bupa Dental Care products and services
  • Provide excellent customer service, both face-to-face and over the phone
  • Support the Practice Manager and clinical team with the smooth running of the practice
  • Handle payments and maintain confidentiality

Requirements:

  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills and ability to work in a fast-paced environment
  • Proficient in Microsoft Word and Outlook, with strong organizational skills
  • Ability to promote company products and services

Benefits:

  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, a comprehensive health and wellbeing program
  • Discounted dental insurance and other health and wellbeing benefits
  • Opportunities for career growth and development