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Distribution Coordinator

2 months ago

Chelmsford, Essex, United Kingdom Northumbrian Water Full time

About the Role

We are seeking a highly motivated and organized individual to join our Water team as a Distribution Agent. As a key member of our team, you will be responsible for delivering excellent customer service to our customers, communities, and the environment.

Key Responsibilities

  • Manage the distribution Technicians' work diaries, ensuring efficient and effective operations.
  • Communicate with internal and external stakeholders, including customers, to resolve queries and issues.
  • Provide exceptional customer service via telephone, responding to inbound and outbound calls.
  • Contribute to administration duties, including data entry and record-keeping, using Excel and other software.

About You

We are looking for a self-driven, organized, and attentive individual who is passionate about caring for the environment. If you enjoy working as part of a team and are committed to delivering excellent customer service, we want to hear from you.

Our Company

At Northumbrian Water, we value Diversity, Inclusion, and Equity, and we strive to create a workplace where everyone feels valued and respected. We are committed to being an equal opportunity employer and welcome applications from diverse candidates.

Our Benefits

We offer a range of benefits to our employees, including enhanced maternity pay, annual leave, company pension scheme, and professional subscription. We also provide opportunities for career development and growth within the company.