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Appointments Team Coordinator

2 months ago

Bradford, Bradford, United Kingdom The Ridge Medical Practice Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as an Appointments Team Coordinator at The Ridge Medical Practice.

Key Responsibilities
  • Provide high-quality rota administrative support to ensure the smooth operation of our primary care services.
  • Work closely with the Care Navigation team to provide advice and support around access management.
  • Manage the clinical teams' rotas and appointments to effectively support the day-to-day operation of the organization.
  • Actively manage the daily demand, including managing urgent extras and emergency appointments.
  • Assign home visits to relevant clinicians and balance demand between surgeries.
  • Upkeep access procedures and protocols and navigation tools for the Care Navigation team.
  • Record data for comparison and analysis using Microsoft Excel.
  • Deal with annual leave requests, absences, and other administrative tasks.
Requirements
  • Ability to multitask and manage time effectively.
  • Strong computer skills, including Microsoft packages (Word and Excel).
  • Good communication skills, both written and verbal.
  • Ability to build rapport swiftly and work in a team.
  • Self-motivated and organized.
  • GCSE at grade 9-4 in English Language and Mathematics.
What We Offer
  • Excellent annual leave entitlement.
  • Opportunity to join the NHS pension scheme.
  • Access to employee assistance program.
  • NHS staff discounts.
  • Cycle to work scheme.
  • Onsite gym equipment and parking.