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Room Service Operations Leader

3 months ago

Sunninghill, United Kingdom Coworth Park Full time

Become a vital part of our team as a Room Service Operations Leader and take the next step in your career within the hospitality sector. At Coworth Park, we prioritize the growth of our employees and cultivate a culture centered around excellence. In this role, you will have the chance to refine your expertise and emerge as a distinguished professional in the industry. Our esteemed training academy will provide you with exceptional education in service, craft, and leadership, paving your way to becoming a celebrated figure in the field.

What We Provide

As a Room Service Operations Leader at Coworth Park, you will benefit from a variety of offerings, including:

  • Incentive bonus programs and service charge
  • Complimentary accommodations with breakfast at premium hotels
  • Discounts on dining and beverages
  • Engaging social gatherings
  • Various discounts and a competitive pension plan
  • Opportunities for training and professional development
  • Access to wellness resources
Key Responsibilities

In your role as a Room Service Operations Leader, your responsibilities will encompass:

  • Establishing and overseeing In-Room Dining sales and service protocols
  • Inspiring and guiding the team to meet business objectives
  • Ensuring a consistently exceptional experience for guests
  • Creatively addressing guests' special requests

This outlines a typical day for a Room Service Operations Leader at Coworth Park. Our fundamental values of Passion, Respect, and Creativity drive our team's success.

Qualifications

  • Previous experience as a Room Service Operations Leader in a luxury hospitality environment
  • Proven dedication to our core values
  • Excellent communication skills and a strong customer service orientation
  • Proficiency in English