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Sales and Administrative Coordinator

2 months ago

Thetford, Norfolk, United Kingdom Universal Business Team Full time

We are seeking an experienced Sales Administrator to join our team at Universal Business Team. As a Sales Administrator, your role will be supporting the sales team from an administrative point of view, enabling them to focus on sales and revenue growth. You will act as the main point of contact for customer inquiries, ensuring a prompt and professional response. Your responsibilities will include:

  • Managing customer interactions and correspondence, ensuring a high level of customer satisfaction.
  • Coordinating with the sales team to free them of administrative tasks, allowing them to focus on sales and revenue growth.
  • Preparing and sending quotes to customers, ensuring accuracy and attention to detail.
  • Identifying opportunities with current customers and working closely with the sales team to capitalize on these opportunities.
  • Following up on tasks and ensuring timely completion, using a CRM system to track customer interactions and contact details.

Requirements

  • Highly organized and efficient, with excellent time management skills.
  • Expert level of accuracy and attention to detail, with a focus on delivering high-quality results.
  • Experience in sales and customer service, with a strong understanding of sales processes and procedures.
  • Computer literacy, proficient in the use of Microsoft Office and CRM systems.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.

Working Hours and Benefits

  • Monday to Friday, 08:00-16:30 (office-based).
  • Competitive salary, 21 days holiday plus 8 Bank Holidays, annual salary reviews, food and refreshments, pension scheme, and free parking.