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Customer Service Representative

2 months ago

Aldershot, Hampshire, United Kingdom JD Gyms Full time

Job Summary:

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at JD Gyms. As a key member of our facilities team, you will be responsible for maintaining a high standard of cleanliness, hygiene, and safety in our gyms.

Key Responsibilities:

  • Cleaning and Maintenance: Ensure all areas of the gym are clean and well-maintained, adhering to company standards and regulations.
  • Customer Service: Provide exceptional customer service, responding to member queries and concerns in a professional and courteous manner.
  • Record Keeping: Accurately record all cleaning duties and tasks on relevant checklists to maintain company standards.
  • Health and Safety: Adhere to COSHH regulations, ensuring the correct use and storage of cleaning chemicals and equipment.
  • Part-Time Hours: Work a variety of part-time hours, including evenings and weekends.

Requirements:

  • Strong Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and members.
  • Attention to Detail: A high level of attention to detail, with a focus on maintaining a clean and safe environment.
  • Previous Experience: Previous experience in a similar role, with the ability to work independently and as part of a team.
  • Flexibility: Ability to work a variety of shifts, including evenings and weekends.

Benefits:

  • JD Discount Card: Enjoy discounts on JD Gyms services and products.
  • Annual Leave Scheme: Receive a generous annual leave allowance.
  • Free Gym Membership: Enjoy free gym membership for yourself and a friend.