Audi Workshop Operations Manager

4 days ago

Bristol, Bristol, United Kingdom ZIGUP plc Full time
About the Role

We are seeking a highly skilled and experienced Workshop Controller to join our team at ZIGUP plc. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our workshop, delivering high-quality vehicle repairs and maintaining excellent customer service.

Key Responsibilities:

  • Lead and manage a team of technicians and support staff to achieve exceptional customer satisfaction and quality standards.
  • Develop and implement effective workshop processes and procedures to optimize efficiency and productivity.
  • Collaborate with colleagues to identify and address any operational issues or concerns.
  • Monitor and control workshop costs, ensuring compliance with company budgets and financial targets.
  • Provide coaching and training to team members to enhance their skills and knowledge.
  • Contribute to the development of business strategies and initiatives to drive growth and improvement.

What We Offer:

  • A competitive salary and benefits package, including uncapped monthly bonus schemes and guaranteed average bonus.
  • Opportunities for career development and progression within ZIGUP plc and the wider business.
  • A comprehensive training program to enhance your skills and knowledge.
  • A collaborative and supportive work environment.
  • Access to exclusive employee benefits and discounts.

About You:

  • A proven track record of success in a similar role, with experience in managing teams and driving operational excellence.
  • Excellent leadership and communication skills, with the ability to motivate and inspire team members.
  • Strong analytical and problem-solving skills, with the ability to identify and address operational issues.
  • A passion for delivering high-quality customer service and exceeding customer expectations.
  • A commitment to ongoing learning and professional development.

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