Credit Controller

2 months ago


Brighton, Brighton and Hove, United Kingdom Pro Talent Full time
Permanent Credit Controller Opportunity in Brighton

We are seeking a dedicated and experienced Credit Controller to join our client's finance team in Brighton. As a key member of the team, you will be responsible for managing customer relationships, resolving queries, and ensuring timely payments.

Key Responsibilities:
  • Communicate effectively with clients and business owners via email and telephone
  • Utilize software for statements and note recording (training provided)
  • Liaise with internal managers, partners, and senior finance staff
  • Develop and manage payment plans
  • Resolve customer queries and escalate when necessary
  • Process card payments
  • Escalate debtors for legal action
Requirements:
  • 2 years of Credit Control experience
  • Legal procedure experience is desirable
  • Strong customer service skills and excellent telephone manner
  • Keen attention to detail
  • Ability to prioritize effectively
  • Experience working within a B2C setting
  • Previous accounts experience is an advantage

We offer a competitive salary, 22 days holiday (increasing to 25 days after 5 years of service), and a 5% employer's pension scheme. Our client provides a supportive and flexible work environment, accommodating caring responsibilities and other individual needs.


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