Investigation Officer

3 weeks ago


Swansea, City and County of Swansea, United Kingdom Welsh Ambulance Services Full time
Job Overview

We are seeking a highly skilled and experienced Investigation Officer to join our team at the Welsh Ambulance Services University NHS Trust. As an Investigation Officer, you will play a critical role in supporting investigations and employee relations cases, adopting a compassionate practice ethos and adhering to the All Wales Disciplinary and Respect and Resolution Policies.

Your responsibilities will include conducting thorough investigations, writing reports, and presenting at hearings and employment tribunals. You will also be required to develop and maintain effective working relationships with colleagues, managers, and trade union partners, fostering a culture of positive employee relations.

The ideal candidate will possess a Master's level of knowledge and demonstrable experience in a highly specialist relevant subject, such as HR, Employee Relations, Employment Law, or Investigation-related work. You will also have experience of working at a senior level within a managerial/human resources environment and be able to demonstrate a good understanding of employment law and employee relations policies.

Main Duties
  • Conduct thorough investigations into employee conduct and performance issues
  • Write comprehensive reports and present findings at hearings and employment tribunals
  • Develop and maintain effective working relationships with colleagues, managers, and trade union partners
  • Provide coaching and mentoring to colleagues to build resilience and capacity across the organization
Working for Our Organisation

We are a diverse and inclusive organization, committed to providing high-quality patient care across Wales. Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care, 24 hours a day, 365 days a year.

We recognize the need for our workforce to represent the diversity of the population we serve and seek to create an environment where diversity is celebrated and inclusivity matters. We are keen to break down any barriers into the Trust and encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities, and disability groups.

Person Specification

The ideal candidate will possess the following qualifications and knowledge:

  • Masters level of knowledge and demonstrable experience in a highly specialist relevant subject
  • Experience of working at a senior level within a managerial/human resources environment
  • Good understanding of employment law and employee relations policies

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