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Business Administration Trainee
2 months ago
Overview of the Position
Our apprenticeship initiatives have been successfully established across various locations in the UK, showcasing the growth and achievements of individuals who commenced their careers through these programs.
This Level 3 apprenticeship is tailored to enhance your skills over an 18-month period, leading to a nationally recognized qualification in Business Support. You will spend four days a week on-site, dedicating one day to remote learning or college studies.
Key Responsibilities
In this diverse role, your responsibilities will include:
- Accurately processing sales orders in accordance with established procedures
- Communicating with customers through email correspondence
- Managing and documenting customer inquiries and issues
- Collaborating with various internal teams (production, warehousing, transport, and distribution) to verify order statuses and address customer concerns
- Generating data to support essential reporting requirements as needed
Ideal Candidate Profile
- A strong enthusiasm for delivering exceptional customer service, along with some experience in a customer-oriented role
- A minimum of 2 GCSEs at Grade 4-9 (or equivalent) in Mathematics and English
- Proficient IT skills, preferably with a working knowledge of Microsoft Office applications
- Ability to perform well under pressure while meeting deadlines and tracking outcomes
- A systematic and analytical approach to problem-solving
- Excellent communication skills, both verbal and written
- Capability to work independently as well as collaboratively within a team
Benefits of Joining Us
At Essity, we recognize that each individual's learning and professional growth journey is unique. We are committed to empowering our employees to realize their full potential within a culture driven by a meaningful purpose.
Our mission, Breaking Barriers to Well-being, underpins all our activities. Being part of Essity means contributing to the enhancement of well-being for individuals and fostering positive societal and environmental change. As a member of our organization, you will feel valued and supported in your growth while being challenged to achieve business results in a collaborative and open environment.
Together, we are enhancing lives every day.
Working at Essity is more than just a job; it is an opportunity to make a direct impact on creating a healthier, more hygienic, and safer world. Through innovative solutions and sustainable practices, we aim to reach more individuals each year with essential well-being solutions.
