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Family Information Service Coordinator

2 months ago


Canterbury, Kent, United Kingdom Coventry City Council Full time

Job Role Overview

We are seeking an experienced administrator to join our successful team within the Family Information Service at Coventry City Council.

The role is part-time, 24 hours per week, working all year round Monday, Tuesday, and Friday. The pro-rata salary is £14, - £15,.

Key Responsibilities

  • Provide high-quality administrative and general office support to the Family Information Service.
  • Deal with enquiries through various mediums, ensuring that where possible they are resolved at first contact, or that messages are passed on to the relevant person for action.
  • Undertake data input and document production using the range of systems in use within the organisation.
  • Maintain computerised and filing systems, retrieving information as requested, and ensuring that information is kept up to date.
  • Provide information and reports as required.

Requirements

  • Formal IT qualification, e.g. RSA, CLAIT, NVQ, ECDL, or equivalent.
  • GCSE Maths and English, Grade 4-9 or equivalent.
  • Experience of a wide range of clerical and administrative work.
  • Knowledge of IT packages, particularly MS Office.
  • Ability to work flexibly and respond to changing priorities.
  • Basic knowledge of data protection implications.
  • Accurate data inputting skills.

What We Offer

  • Friendly, supportive, and highly motivated staff.
  • A strong commitment to raising standards.
  • Excellent opportunities to build experience working across the remit of early years education.

Application Guidance

  • Describe what attracts you to this role and how your experience relates to the opportunities and challenges presented by this post.
  • Outline your experience in providing administrative support.
  • Detail how you meet the person specification.