Complaints Manager

4 weeks ago

Atherstone, Warwickshire, United Kingdom Adecco UK LTD Full time
Job Title: Complaints Manager

We are seeking a highly skilled Complaints Manager to join our team at Adecco UK LTD. As a Complaints Manager, you will be responsible for leading and monitoring all aspects of HSE and QA plans and systems regarding the delivery of a number of projects within the Cyber Security programme.

Key Responsibilities:
  • Promote a positive safety culture and monitor legislative developments and industry initiatives.
  • Lead the accident/incident review process and develop appropriate interventions to close out identified gaps.
  • Develop an audit schedule and collate, produce, publish, and monitor accident/incident statistics and reports.
  • Promote and lead a companywide environmental initiative and develop a positive culture of improving the environment.
  • Review and facilitate changes to Safety Case documentation & reporting, including COMAH site safety reports.
Requirements:
  • Degree qualified or demonstrable knowledge of HSE and QA Systems and legal / industry requirements.
  • Multiple projects' experience at a comparable level (at least middle management level).
  • NEBOSH General Certification/Diploma.
  • HAZOP Leadership & Management Training.
  • LOPA Training.
  • Certified Auditor/Lead Auditor (ISO 9001, ISO 14001).
  • Excellent oral, written, and presentation skills.
What We Offer:

We offer a competitive salary and a chance to work with a leading company in the industry.

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