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Store Operations Team Supervisor

3 months ago


Chelmsford, Essex, United Kingdom Mountain Warehouse Full time

Position Overview

*Please note that interviews will be conducted for selected candidates.*

EMPLOYEE BENEFITS:

MONTHLY PERFORMANCE BONUS

50% DISCOUNT ON PRODUCTS FROM MOUNTAIN WAREHOUSE AND ANIMAL

WAGESTREAM ACCESS

EMPLOYEE SUPPORT PROGRAMME

Role Responsibilities

As a Store Operations Team Supervisor, you will assist the management team in the daily operations of a dynamic retail environment. Your key responsibilities will include:

  • Inspiring and guiding your team
  • Providing exceptional customer service
  • Motivating the team to achieve their performance targets
  • Upholding high company standards
  • Engaging in visual merchandising
  • Acting as a Brand Ambassador

Candidate Profile

We seek an individual who possesses...

  • Prior experience in a supervisory or leadership role
  • The ability to inspire and motivate a team
  • Strong organizational capabilities
  • A genuine passion for sales and customer interaction
  • An interest in visual merchandising
  • Experience in retail clothing is advantageous but not mandatory
  • Enthusiasm, dedication, and a proactive approach

About Mountain Warehouse

With numerous locations worldwide and a significant workforce, we are a prominent outdoor retailer committed to innovation. Discover our outstanding own-brand products and our newly introduced brands, such as Animal. We are dedicated to sustainability, progressively offering more organic and recycled items.

  • Our international presence spans Europe, including Poland, Germany, and Austria, as well as Canada, the USA, and New Zealand.
  • Animal, acquired by Mountain Warehouse, was re-launched recently, initially online, and is now available in select stores.

Why Choose Us?

We are passionate about nurturing talent; many of our Store Supervisors have advanced to Assistant Manager roles. We are committed to the development of our teams, having recently introduced a comprehensive learning platform with valuable resources.

Additional Benefits

  • 50% Employee Discount across three brands
  • Monthly performance bonus
  • Biannual uniform allowance
  • 20 days of annual leave, plus Bank Holidays, pro-rata to your contract
  • Auto-enrollment Pension scheme
  • Employee Referral Incentive
  • Employee Assistance Programme
  • Cycle to Work scheme
  • Opportunities for development and advancement in a fast-paced, stable environment
  • Colleague hardship scheme
  • Online learning portal, accessible to all team members