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Pensions Specialist

2 months ago

Warrington, Warrington, United Kingdom Betfred Full time
Pension Specialist Role Overview

The Pension Specialist plays a vital role in delivering our Reward and Benefits proposition by administering and developing our pension schemes and supporting information.

Key Responsibilities
  • Day-to-Day Pensions Administration
    • Deliver end-to-end pensions administration, ensuring contributions are correctly calculated for each scheme and pay day.
    • Process in-month changes, including maternity, long-term sick, pay changes, opt-in or out, and requests to increase or decrease contributions.
    • Update the HR and Payroll system with accurate information.
    • Administer non-standard arrangements according to individual needs.
    • Monitor and respond to pension-related queries from colleagues.
    • Collaborate with HR, Payroll, and Finance Teams for clear and timely communications.
    • Monitor communications from pension providers and take necessary action.
    • Submit pension contributions to providers and raise payment requests in line with scheme providers' timescales.
  • Pro-Active Management of Pension Activity
    • Identify areas for improvement and lead on developing new processes to streamline and optimize existing ones.
    • Develop and maintain correspondence templates, record templates, policies, and process notes.
    • Proactively seek best practices and evidence to support the development of the reward and benefit proposition.
    • Manage the payroll calendar and deliver required activity, including year-end processes, cyclical auto-enrollment, AE re-certification, and annual ONS reporting.
    • Collaborate with the Systems Administrator on maintaining pensions functionality in the HR and Payroll system.
    • Continuously seek opportunities to improve service delivery and demonstrate first-class customer service.
  • Embedding Pensions within our Reward and Benefits Strategy
    • Enhance colleague understanding and awareness of the pensions benefit within the context of our overall Reward and Benefits strategy.
    • Liaise with third parties to explore ways to support the ambition to enhance knowledge of pensions.
  • Ad-Hoc
    • Provide ad-hoc support for the administration of wider company benefits as required.
    • Perform data analysis as needed.
    • Undertake other duties as reasonably required.
Requirements
  • An underpinning pensions-related qualification, such as a Certificate or Diploma in Pensions Administration.
  • A deep understanding of pensions, including statutory regulations, workplace pension reform, and different scheme types.
  • Experience in designing and delivering all aspects of pension administration and associated statutory requirements.
  • Demonstrable experience of streamlining processes to achieve desired outcomes.
  • Experience working with complex data sets and multiple pension schemes, including auto-enrollment and salary sacrifice.
  • Exceptional data skills, ideally with advanced knowledge of Microsoft Excel.
  • Excellent communication skills, both verbal and written, and comfort working with all levels of stakeholders.
  • Naturally curious and analytical, with a strong attention to detail and drive for accuracy.
  • Tenacious, resilient, and a self-starter, able to act on own initiative with little supervision.
Benefits
  • Be Rewarded:
    • Earn Extra Rewards: Unlock bonuses and incentives to enhance your income.
    • Secure Your Future: Build a nest egg with monthly pension contributions, helping you prepare for the future.
    • Family Support: Access enhanced Maternity and Paternity Pay to help you prepare for new additions to your family.
    • Refer and Earn: Cash-in on our 'Refer a Friend' programme – we're always looking for exceptional individuals like you.
    • Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it.
    • Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences.
  • Get Recognised:
    • Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers.
    • Peer and Manager Acknowledgment: Recognise and be recognised for your achievements, earning points redeemable with over 700 global retailers.
    • Life's Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day.
  • Feel Valued:
    • Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule.
    • Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources.
    • Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills.
    • Savings Made Easy: Set up salary-based savings and earn a 5% boost through our savings scheme.
    • Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach.
    • Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns, and more.
    • Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App.
    • Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.