Customer Service Representative

1 month ago


Milngavie, East Dunbartonshire, United Kingdom John Lewis Partnership Full time
Job Summary:

This role is a key part of our front-line team, representing Waitrose & Partners with every customer interaction. As a passionate advocate for exceptional customer service, you will be responsible for delivering a unique blend of quality and outstanding service to our customers.

Key Responsibilities:

• Proactively seek opportunities to improve our services and processes

• Provide a friendly and helpful experience for customers, both in-store and during deliveries

• Assist with stock control, cashiering, and other tasks as required

• Maintain a good appreciation of health & safety and excellent driving skills

Requirements:

• Full valid UK manual driving licence with no more than six points

• 18 years old or over

• Previous experience in a driving role and knowledge of chilled vehicles desirable

Benefits:

As a Partner, you will enjoy our unique benefits package, including staff discount, subsidised food, discounts in local restaurants, and access to exclusive Partnership hotels.

Working Hours:

Varied hours of part-time work across weekends, including early starts and late finishes between 06:00 - 22:00.

At the John Lewis Partnership, we value diversity and inclusivity. We want you to be yourself and thrive in a supportive environment.



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