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Food Service Operations Manager

3 months ago


London, Greater London, United Kingdom Wendy's Full time

Why Choose Wendy's?

Since its inception, Wendy's has been committed to redefining the fast-food experience. Our founder, Dave Thomas, established principles that guide our operations: integrity, respect, and a commitment to quality. We aim to provide an exceptional dining experience that goes beyond expectations.

At Wendy's, we value fresh ideas as much as we value fresh food. Our flexible working arrangements ensure that our employees can thrive without the constraints of zero-hour contracts.


Position: Restaurant General Manager


What We Offer:

  • Competitive salary up to £40K, based on experience
  • Performance-based bonus potential of 15%, with additional opportunities for higher earnings
  • Guaranteed bonuses for new restaurant openings
  • 20 paid vacation days plus 8 paid holidays
  • Complimentary meals and discounts for family
  • Structured career progression, training, and development opportunities
  • Access to Employee Assistance Programs, including mental health support and financial advice

Your Responsibilities:

  • Lead and inspire a diverse team.
  • Oversee all aspects of restaurant operations.
  • Ensure customers receive exceptional service and quality food.
  • Mentor Managers and Crew Members to continuously improve performance.
  • Foster a positive work environment that encourages employee growth.
  • Collaborate with HR to address employee concerns effectively.
  • Drive sales growth and enhance profitability.

Your Qualifications:

  • Proven leadership experience, preferably in the food service sector.
  • Minimum of 3 years in operations management in a fast-paced environment.
  • At least 4 years of management experience.
  • Willingness to work flexible hours, including weekends and holidays.

Physical Requirements:

  • Ability to travel to various locations as needed.
  • Capable of standing for extended periods, bending, kneeling, and lifting weights between 25 to 50 kg.

Wendy's is proud to be an equal opportunity employer, welcoming individuals from all backgrounds, including various races, religions, nationalities, genders, and the LGBTQ+ community. We are committed to providing reasonable accommodations for individuals with disabilities to perform essential job functions.

Wendy's continues to uphold its legacy of quality and innovation in the fast-food industry, striving to be the most beloved restaurant brand worldwide.