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Medical Receptionist
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We are seeking a highly skilled and organized Medical Receptionist to join our team at the Royal Devon University Healthcare NHS Foundation Trust. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Main Responsibilities- Answer inbound telephone calls and respond to patient inquiries in a professional and courteous manner.
- Manage the reception desk, including greeting patients, handling paperwork, and maintaining accurate records.
- Book appointments and manage patient schedules to ensure efficient use of resources.
- Process prescriptions and complete administrative tasks as required.
- Provide general administrative support to the healthcare team, including data entry, filing, and other tasks as needed.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Proficiency in using EMIS WEB or similar clinical systems, with the ability to learn new software and systems quickly.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Knowledge of medical terminology and procedures, with the ability to apply this knowledge in a practical setting.
We are committed to providing a supportive and inclusive work environment that values diversity and promotes equality. As a member of our team, you will have access to a range of benefits, including training and development opportunities, flexible working arrangements, and a comprehensive benefits package.
About UsThe Royal Devon University Healthcare NHS Foundation Trust is a leading healthcare provider in the UK, with a reputation for excellence in patient care and service delivery. We are committed to delivering high-quality healthcare services that meet the needs of our patients and communities.