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Care Quality Improvement Specialist
2 months ago
Location: London, hybrid working
Length: 3 months initially
IR35 Status: Inside
Venn Group is currently supporting a local authority client to recruit an interim Quality Improvement Lead who will work with identified care and support providers to deliver quality improvement and culture change in order to bring about sustained change.
The Quality Improvement Lead Role
The Quality Improvement Lead will be responsible for providing immediate help and support to service users and contractors to solve urgent and substantial operational problems and to ensure service delivery requirements within the council's policies and contractual liabilities.
Key Responsibilities
- Producing high-quality reports summarising issues as required
- Raising any safeguarding concerns and alerts to the relevant manager in line with protocols
- Leading and supporting negotiations/meetings with suppliers to ensure effective supplier relationship management
- Developing and maintaining a good understanding of the service's business needs and keeping up-to-date with industry best practice to ensure that contract monitoring adds value to the business, and complies with corporate priorities, statutory frameworks and legislation
Requirements
- Previously undertaken a similar role improving the service quality of commissioned care providers
- Knowledge of health and social care policies, procedures, legislation and regulations in respect of the relevant client groups
- Experience of communicating, liaising and negotiating with a complex range of stakeholders
- Ability to apply creativity, ingenuity and flexibility when working with providers to develop and implement service improvements
If you have experience to match the requirements, please contact Niki Hercek for more information on the role.
