Media Engagement Specialist

1 month ago


London, Greater London, United Kingdom dunnhumby Full time
dunnhumby stands as the premier authority in Customer Data Science, empowering enterprises globally to excel in the contemporary data-centric marketplace. Our commitment is to prioritize the Customer.

Our vision: to facilitate business growth and transformation by championing the needs and preferences of Customers. With a rich history and profound expertise in retail—one of the most fiercely competitive sectors inundated with diverse data—dunnhumby now empowers organizations worldwide, across various industries, to adopt a Customer First approach.

dunnhumby employs nearly 2,500 specialists across offices in Europe, Asia, Africa, and the Americas, collaborating with transformative and iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble, and Metro.

While most companies aim to meet expectations, dunnhumby strives to surpass them. Leveraging extensive data, deep knowledge, and AI-driven platforms, we decode the complexities of the 21st-century consumer experience and redefine it in meaningful and unexpected ways that prioritize customers. This is evident across digital, mobile, and retail platforms for brands like Tesco, Coca-Cola, Procter & Gamble, and PepsiCo.

dunnhumby is in search of a skilled Media Engagement Specialist

In this role, you will support our Communications & Media division within a media planning team, utilizing consumer insights to craft impactful media strategies for dunnhumby clients. You will contribute to the most relevant client engagement tactics and solutions aimed at enhancing retailer loyalty and amplifying brand value.

Your responsibilities will include:
  • Assisting in the management and development of client engagement strategies to maximize participation and value creation through our established Media offerings.
  • Utilizing dunnhumby insights to ensure that recommended plan components align with retailer customer strategies and enhance brand/customer value.
  • Collaborating with internal and external teams to provide insights that shape and launch innovative solutions.
  • Supporting client engagement initiatives (as assigned) to meet business objectives with a customer-centric approach.
  • Creating client-ready analyses and planning presentations that foster deeper client engagement and increased brand/customer value.
  • Assisting in the nomination and delivery processes across media and financial management.
  • Actively embodying the values and behaviors of dunnhumby.
What you can anticipate from us:

We aim not just to meet your expectations but to exceed them. You will enjoy a comprehensive rewards package typical of a leading technology firm, alongside a level of personal flexibility that may surprise you. Additionally, we offer thoughtful perks, such as flexible working hours and a day off for your birthday.

You will also benefit from investments in cutting-edge technology that reflect our global ambitions, all while enjoying a nimble, small-business atmosphere that encourages exploration, experimentation, and learning.

We are committed to diversity and inclusion, actively fostering a culture where everyone has the opportunity to excel. Our thriving networks, including dh Gender Equality Network, dh Proud, dh Family, dh One, and dh Thrive, exemplify our commitment. We strive to ensure that everyone can shine and perform at their best throughout our recruitment process. Please inform us of any accommodations you may need to facilitate this process.

Our Flexible Working Approach:

At dunnhumby, we value and respect diversity and are dedicated to cultivating an inclusive culture that allows you to balance a successful career with your personal commitments and interests.

We believe that achieving a work/life balance enables you to perform at your best. Some roles may offer more flexibility than others, so if this is important to you, please discuss it with your recruiter, as we are open to exploring agile working options during the hiring process.

For further details on how we collect and utilize your personal information, please refer to our Privacy Notice.

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