Part Time Shift Leader

2 weeks ago

Hastings, East Sussex, United Kingdom Perkins Restaurant & Bakery Full time
Job Title: Part Time Shift Leader

CyHawk Hospitality, Inc., the franchisee for Perkins Restaurant and Bakery, is seeking a Part Time Shift Leader for our Perkins Restaurant in Hastings.

Key Responsibilities:

  • Support management in meeting restaurant goals through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards.
  • Take a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift:
    • Hot Food, Served Fast, by Friendly People
    • Outstanding Image and Cleanliness
    • 100% Guest Satisfaction

Reporting Relationships:

  • Reports: Directly to General Manager or Manager on duty
  • Internal: Extensive contacts with all levels of store personnel as well as all home office departments.
  • External: Extensive contacts include guests, distributors.

Position Activities and Tasks:

  • Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
  • Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
  • Shift Readiness – Set up each shift for success through thorough planning, careful inspection, and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations, and create enthusiasm and confidence in your team.
  • Direct Your Shift – Execute your plan to lead a great shift. Your attitude, enthusiasm, and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized, and focused. Take immediate action to correct any food or service issues.
  • Follow Up – Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention.

Disclaimer:

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required.

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