Retail Operations Manager

3 weeks ago

London, Greater London, United Kingdom Luxe Talent International Full time
Retail Manager Job Description

Luxe Talent International is seeking a highly skilled Retail Manager to lead our client's UK and Ireland operations. As a key member of the team, you will be responsible for driving sales and profitability, managing local retail operations, and ensuring the overall region's performance meets expectations.

Key Responsibilities:
  • Manage local retail operations, including a network of over 20 corners and boutiques.
  • Maximize sales and profitability, ensuring the region's P&L and performance meet qualitative results and operational KPIs.
  • Lead two Regional Managers in charge of different regions, providing guidance and support to ensure successful outcomes.
  • Recruit, develop, coach, and manage key staff, ensuring personal development paths and retention strategies are in place.
  • Implement and apply standards, including customer experience, CRM management, HR policies, training, visual merchandising, stock controlling, and more.
  • Ensure smooth cooperation and link between local operations and Head Office support functions.
  • Plan, organize, and implement commercial operations, identifying local marketing opportunities and developing strategies to capitalize on them.
  • Manage new point of sales opening projects from acquisition to official opening, ensuring a seamless transition.
  • Develop and manage relationships between the brand and local partners, including landlords and distributors, at both strategic and operational levels.
  • Define optimal stock levels per store and work with the Supply Chain team to ensure proper stock allocation and deliveries.
  • Collaborate with the Head Office Finance team to define key commercial targets and financials for all local retail activity.
Requirements:
  • Bachelor's or equivalent degree required.
  • 5+ years of retail experience, preferably in luxury or affordable luxury segments.
  • Minimum of 3 years' experience managing a team, with a proven success record in sales, KPIs, and team development.
  • Result-oriented with a good command of figures and strong attention to performance indicators.

If you meet the requirements for this position and are interested in joining our team, please submit your resume for consideration.

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