Executive Director of Tenancy Services

1 month ago


Birmingham, Birmingham, United Kingdom Midland Heart Ltd Full time
Join Our Team as Executive Director of Tenancy Services

We are seeking a highly skilled and experienced professional to lead our Tenancy Services team. As Executive Director, you will be responsible for ensuring that our services meet and exceed tenant expectations, making a real difference in our neighbourhoods and amplifying the voice of our tenants throughout our organisation.

About the Role

This is a unique opportunity to shape the future of our Tenancy Services and make a lasting impact on the lives of our tenants. You will work closely with our Executive Team to develop and implement strategies that drive excellence in service delivery, customer satisfaction, and community engagement.

Key Responsibilities
  • Lead the Tenancy Services team to deliver high-quality services that meet and exceed tenant expectations
  • Develop and implement strategies to improve customer satisfaction and community engagement
  • Collaborate with the Executive Team to drive excellence in service delivery and organisational performance
  • Amplify the voice of our tenants throughout the organisation
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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