Executive Director of Tenancy Services

1 month ago


Birmingham, Birmingham, United Kingdom Midland Heart Full time
Executive Director of Tenancy Services

We are embarking on a new chapter in our corporate journey, building on the success of our previous plan 'Making What Matters Brilliant'. Our focus will be on enhancing the responsiveness and accessibility of our services, while also investing in the quality, safety, and decency of our existing homes.

As we continue to deliver strong operational and financial results, we are seeking an exceptional leader to join our team as Executive Director of Tenancy Services. This role will be instrumental in ensuring that our services exceed tenant expectations and make a real difference in our neighbourhoods.

The successful candidate will have a proven track record of driving service excellence, improving digital offerings, and co-creating services with tenants. They will be a strategic thinker, a collaborative leader, and a passionate advocate for our tenants' voice in every part of our organisation.

We are committed to creating a workplace culture that values diversity, equity, and inclusion. Our new Executive Director of Tenancy Services will be expected to embody these values and lead by example.

We are excited to welcome a talented and dedicated individual to our team and look forward to receiving applications from exceptional candidates.



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