Service Transition Lead

1 month ago

London, Greater London, United Kingdom Colliers Full time
Job Description

We are seeking a skilled Service Transition Lead to oversee the seamless rollout and operational integration of Colliers' SAP SuccessFactors Platform across the EMEA region. This strategic role is crucial for managing the transition of services into full-scale operations, ensuring operational readiness, minimising risks, and maintaining continuous alignment with business processes.

Key Responsibilities:
  • Develop Transition Plans: Create detailed plans encompassing activities, timelines, resources, and dependencies to ensure a smooth transition.
  • Change Management: Lead the assessment and integration of changes within our SAP infrastructure to maintain service excellence.
  • Stakeholder Engagement: Act as the primary liaison, providing consistent updates and driving stakeholder meetings to ensure smooth transitions.
  • Quality Assurance and Documentation: Uphold high standards in transition processes and keep detailed records for audits and training.
Qualifications

We are looking for a candidate with a Bachelor's degree in Computer Science, IT, or a related field, and ITIL and PMP certifications are preferred. The ideal candidate should have at least 3 years of experience in service transition management, ideally with exposure to SAP products like SuccessFactors and S4/Hana.

The successful candidate will exhibit strong project management capabilities, exceptional communication skills, and a problem-solving mindset. They should be self-motivated, adaptable, and ready to work in a dynamic, collaborative environment.

About Colliers

Colliers is a leading global organization that invests in relationships to create enduring value. We attract and develop industry leaders, empowering them to think and act differently to drive exceptional results. Our most valuable asset is our people – we are passionate, take personal responsibility, and always do what's right for our clients.

We actively promote a culture of inclusivity, collaboration, and mutual respect. Join us and be part of a team where diversity is embraced, and every voice is heard.

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