Career Development Specialist

5 days ago

Cambridge, Cambridgeshire, United Kingdom Action for Boston Community Development Full time
Career Advisor Role

At Action for Boston Community Development, we are seeking a skilled Career Advisor to join our team at the MassHire Metro North Career Center. As a Career Advisor, you will play a vital role in connecting qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills, or find a new job.

Key Responsibilities
  • Develop a needs analysis and employment plan, including goal setting, to support customers in achieving their career objectives.
  • Gather information through interviewing and observing individuals to understand their career aspirations and challenges.
  • Provide feedback and an objective perspective to customers as they evaluate their options or make career transitions.
  • Support customers through transitions, facilitating decision making and goal setting, including referrals to partners, training, and other relevant services.
  • Maintain knowledge of state-of-the-art career assessments and administer and interpret them as appropriate.
  • Research labor market issues and current workplace trends to provide informed guidance to customers.
  • Present a range of job search and career transition workshops to equip customers with the skills and knowledge needed to succeed in their careers.
  • Inform customers of matters relevant to Career Center services, follow up on previous services, determine the success of prior services, update information, and offer additional services as needed.
  • Maintain contact with a large caseload of customers through telephone, email, and personal appointments.
  • Perform other duties as required.
Requirements
  • Minimum of High School Degree or GED required, with a minimum of three years of customer service or relevant experience.
  • An Associate's or Bachelor's degree in human services, public administration, business management, or a related field is preferred but not required.
  • At least 2 years of experience working in a career center, providing services to businesses, or other related experience is preferred but not required.
  • Knowledge and experience with WIOA, TRADE, RESEA, and other Career Center Programs regulations, programs, guidelines, and administrative requirements is preferred.
  • Strong public speaking/presentation skills are essential.
  • Demonstrated ability to work sensitively with people from diverse backgrounds is required.
Why Work with Us
  • Make a Difference: Every day, your work will directly impact the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
  • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
  • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
  • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
  • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

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