Global Equities Client Service Manager

1 week ago

London, Greater London, United Kingdom Devonshire Full time

Job Summary

Devonshire is seeking a highly skilled Equities Client Operations Specialist to join our Global Banking & Markets division. As a key member of our team, you will be responsible for facilitating the full post-trade life cycle management of cash equities, prime brokerage, and synthetics.

Key Responsibilities

  • Understand the products, nuances across global markets (Asia, EMEA, Americas) and business (Equities, Prime Brokerage & Synthetics) supported by the team
  • Liaise with Sales to ensure timely and accurate booking of new trades and amendments to existing bookings
  • Ensure correct and timely allocation for executed trades
  • Identify and reconcile trade booking errors
  • Pre-matching and management of Equities & Prime Brokerage fails and settlement issues
  • Focus on critical market allocations, pre-matching through to settlements

Strong Relationship Management Skills

  • Establish strong working relationships with the Business and other teams such as Engineering, Operations teams
  • Build a strong partnership with our clients to improve the pre-matching/allocation process and client service
  • Provide assistance to other business units on trade-related queries, act as an intermediary, and liaise with Sales where necessary
  • Identify process inefficiencies and actively contribute to process re-engineering to improve trade flow

Requirements

  • Product knowledge – ideally of cash (confirmations and/or settlements) and/or equities derivatives products
  • Preferred with knowledge of global markets, CTM, DTCC, Traiana, prime brokerage, synthetics
  • With a track record in the development of client relationships with key stakeholders, both internally and externally

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Equal Opportunities Employer

Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.

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