Customer Service Representative

5 days ago

Watford, United Kingdom Brook Street Full time

### Job Title: Inbound Call Centre Agent

### Job Summary

We are currently recruiting for Customer Service Agents to support our client responding to inbound calls.

### Key Responsibilities

* Respond to inbound calls in a professional and courteous manner
* Provide excellent customer service and resolve customer queries in a timely and efficient manner
* Work collaboratively with the customer service team to achieve sales and customer satisfaction targets
* Participate in ongoing training and development to improve customer service skills and product knowledge

### What We Offer

* Competitive hourly rate of £12.31
* Temporary and ongoing shifts available, Monday to Sunday, 8am-8pm, 5 days per week
* Full training provided
* Opportunity to work with a leading client in the industry

### Requirements

* Passionate about customer service and the customer journey
* Excellent telephone manner and strong communication skills
* Ability to work in a fast-paced environment and meet sales and customer satisfaction targets
* DBS and credit check required

### How to Apply

Please apply with your most up-to-date CV, ensuring any gaps in employment during the last 3 years are accounted for.

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