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Client Training Support Specialist
3 months ago
About Us: At Swift Recruit, we pride ourselves on our commitment to excellence and meticulous attention to detail, positioning ourselves as leaders in the premium market.
Role Overview: As a vital member of our dynamic customer service team, you will serve as the primary liaison for our clients.
Key Responsibilities:
- Engage with customers through various channels including email, live chat, and phone.
- Facilitate the creation of customer orders and manage payment processing.
- Provide support to fellow team members in delivering exceptional service.
Essential Qualifications:
- Proficient in written and verbal English, along with strong numerical abilities.
- Experience with Microsoft Office Suite.
- Familiarity with software tools such as Shopify, Gorgias, and NetSuite is advantageous; comprehensive training will be provided.
Work Environment: This is a full-time position based in an office setting, with a standard workweek from Monday to Friday.
Additional Information: A rotating schedule may include occasional weekend and holiday shifts. Enjoy a generous leave policy with 26 days of annual leave.