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Credit Control Finance Assistant
2 months ago
We are seeking a skilled Credit Control Finance Assistant to join our Finance team at NCFE.
This is a hybrid working role, requiring you to work from our Head Office on a Tuesday, with the possibility of change and varying working requirements.
As a Credit Control Finance Assistant, you will work alongside our current Credit Control Finance Assistant, supported by the Senior Credit Controller, and be part of the Transactional Finance Team.
Your responsibilities will include risk assessment prior to becoming a customer, unpaid invoicing, and efficient credit control management, which plays a crucial part in our day-to-day operations.
Key Responsibilities- Experience of working in a finance environment
- Chasing and recovering outstanding debt, in line with debt collection processes
- Delivering exceptional customer service to all NCFE customers, both internal and external
- Daily reconciliation of banking, including reviewing unallocated cash
- Dealing with finance queries from internal and external customers within NCFE's SLAs – via email and telephone
- Providing support to the Finance team with other finance-related duties
- Good interpersonal skills with an ability to communicate at all levels
- Strong Excel Skills and good overall IT Skills
- Attention to detail and the ability to work accurately
- Ability to work in a fast-moving environment, providing accurate and timely information to a high standard
- Enthusiastic and 'can do' attitude
- A minimum of 25 days annual leave, plus 8 bank holidays
- An additional 3 days off during the Christmas closure
- £200 personal development allowance annually
- £400 towards any NCFE accredited qualifications annually
- Two hours a month to spend on personal development
- Free learning resources on our in-house 'Learning to Grow' platform
- A flexible and hybrid approach to working
- Westfield Health Cash Plan worth up to the value of £635
- Employee Assistance Programme – including a 24/7 confidential help line and counselling sessions
- Doctor Line – same day appointments
- Company Pension, employer's contribution up to 9% when you contribute 3%
- Life Assurance (4 x basic salary)
