Credit Control Finance Assistant
3 weeks ago
About the Role
We are seeking a skilled Credit Control Finance Assistant to join our Finance team at NCFE. As a key member of our Transactional Finance Team, you will be responsible for managing credit control processes, ensuring efficient debt recovery, and providing exceptional customer service.
Key Responsibilities
- Chase and recover outstanding debt in line with debt collection processes.
- Deliver exceptional customer service to all NCFE customers, both internal and external.
- Perform daily reconciliation of banking, including reviewing unallocated cash.
- Deal with finance queries from internal and external customers within NCFE's SLAs.
- Provide support to the Finance team with other finance-related duties.
Requirements
- Experience of working in a finance environment.
- Strong Excel skills and good overall IT skills.
- Attention to detail and the ability to work accurately.
- Ability to work in a fast-moving environment, providing accurate and timely information.
- Enthusiastic and 'can do' attitude.
What We Offer
- A minimum of 25 days annual leave, plus 8 bank holidays.
- An additional 3 days off during the Christmas closure.
- £200 personal development allowance annually.
- £400 towards any NCFE accredited qualifications annually.
- Two hours a month to spend on personal development.
- Free learning resources on our in-house 'Learning to Grow' platform.
- A flexible and hybrid approach to working.
- Westfield Health Cash Plan worth up to the value of £635.
- Employee Assistance Programme - including a 24/7 confidential help line and counselling sessions.
- Doctor Line - same day appointments.
- Company Pension, employer's contribution up to 9% when you contribute 3%.
- Life Assurance (4 x basic salary).
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