Credit Control Finance Assistant

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NCFE Full time

About the Role

We are seeking a skilled Credit Control Finance Assistant to join our Finance team at NCFE. As a key member of our Transactional Finance Team, you will be responsible for managing credit control processes, ensuring efficient debt recovery, and providing exceptional customer service.

Key Responsibilities

  • Chase and recover outstanding debt in line with debt collection processes.
  • Deliver exceptional customer service to all NCFE customers, both internal and external.
  • Perform daily reconciliation of banking, including reviewing unallocated cash.
  • Deal with finance queries from internal and external customers within NCFE's SLAs.
  • Provide support to the Finance team with other finance-related duties.

Requirements

  • Experience of working in a finance environment.
  • Strong Excel skills and good overall IT skills.
  • Attention to detail and the ability to work accurately.
  • Ability to work in a fast-moving environment, providing accurate and timely information.
  • Enthusiastic and 'can do' attitude.

What We Offer

  • A minimum of 25 days annual leave, plus 8 bank holidays.
  • An additional 3 days off during the Christmas closure.
  • £200 personal development allowance annually.
  • £400 towards any NCFE accredited qualifications annually.
  • Two hours a month to spend on personal development.
  • Free learning resources on our in-house 'Learning to Grow' platform.
  • A flexible and hybrid approach to working.
  • Westfield Health Cash Plan worth up to the value of £635.
  • Employee Assistance Programme - including a 24/7 confidential help line and counselling sessions.
  • Doctor Line - same day appointments.
  • Company Pension, employer's contribution up to 9% when you contribute 3%.
  • Life Assurance (4 x basic salary).


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