Accommodation Office Team Leader

3 weeks ago


Holywood, United Kingdom Alexanders Group Full time

We are seeking an experienced Team Leader to join our Accommodation Office team at Alexander's & Co.

The ideal candidate will have a strong background in Food Service, Mixology, and Customer Service, with a proven track record of delivering exceptional results in a fast-paced environment.

Key Responsibilities:

  • Lead a team of hospitality professionals to deliver exceptional customer experiences
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with cross-functional teams to drive business growth and profitability
  • Manage staff performance, providing coaching and development opportunities to ensure team members reach their full potential
  • Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment

Requirements:

  • 1+ year of experience in a leadership role, preferably in the hospitality industry
  • Proven track record of delivering exceptional customer experiences and driving business growth
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with colleagues, customers, and stakeholders
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Recognition and rewards for outstanding performance
  • A dynamic and supportive work environment

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you


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