Quality Assurance Manager
2 weeks ago
We are seeking a highly skilled and experienced CQC/Quality Manager to join our team at Rennie Grove Peace Hospice Care. As a key member of our leadership team, you will play a critical role in ensuring the delivery of high-quality services across our organisation.
Key Responsibilities:- Provide independent assurance on organisation-wide regulatory and legal requirements.
- Develop and monitor audits of RGP clinical and non-clinical practice through a robust and effective governance framework.
- Lead the development and implementation of quality improvement initiatives within the governance framework to ensure services meet national standards and are compliant with CQC, Charity Commission and other regulatory bodies.
- Provide expert professional leadership and advice on the delivery of high-quality care and good governance to all RGP service areas.
- Manage the Quality & Governance team, ensuring all areas of the service are delivered effectively, while addressing concerns and taking immediate actions when required.
- Deputise for the Director of Quality, Governance & Impact when required.
- Work closely with all senior leads across the organisation to ensure effective achievement of high-quality services in both clinical and non-clinical areas.
- Ensure all leads comply with the governance functions of RGP, addressing any concerns as they arise and supporting leads to rectify areas of concern.
- Collaborate with the Chief Clinical Officer (CCO) & Senior Clinical Team (SCT) to embed all aspects of clinical governance & quality.
- Contribute to the development of organisation policies and ensure procedures and guidelines are complete, current, evidence-based and catalogued.
- Ensure strategies are in place to deliver measurable and sustainable improvement in quality and safety across all RGP services, in line with best local and national practice.
- Collaborate with the CCO & CLT to agree standards of care and training needs to achieve improved quality outcomes, demonstrating impact, linking with the clinical audit and care quality commission requirements.
- Ensure the Clinical Governance Committee, Risk & Audit Committee and associated groups are well informed and operate effectively within the organisation's governance model.
Rennie Grove Peace Hospice Care is a leading provider of palliative care and bereavement services across Buckinghamshire and Hertfordshire. We support people of all ages affected by a progressive life-limiting illness, and those who care for them, to live as well as possible.
Requirements:- Proven experience of working in a senior leadership role focusing on quality, governance systems and processes.
- Experience of working in quality & governance in healthcare delivery and compliance with regulatory frameworks.
- Evidence of successful project management focusing on developing services.
- Ability to analyse complex data/information and develop clear and well-defined reports.
- Excellent planning and organisational skills.
- Evidence of continued personal and academic development.
- Proficient in Microsoft Office package (Outlook, MS Teams, Excel, Word, PowerPoint).
- Knowledge of PSIRF and implementation.
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