Customer Service Representative

1 month ago


Grays, Thurrock, United Kingdom Argos Limited Full time
About the Role

We are seeking a talented and customer-focused individual to join our team as a Customer Advisor at Argos Limited. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide outstanding customer service on the shop floor, responding to customer queries and resolving issues in a professional and courteous manner.
  • Process customer transactions accurately and efficiently on the tills and collection counters.
  • Contribute to maintaining a clean and organized store environment, adhering to health and safety standards.
  • Support colleagues in the stock room and other areas of the store as needed.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive rate of pay and opportunities for overtime.
  • A generous holiday entitlement based on your working hours.
  • A discount card offering 10% off shopping at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% off at Sainsbury's on Fridays and Saturdays and 15% off at Argos on paydays.
  • Free food and hot drinks in store.
  • Access to our Employee Assistance Programme for wellbeing support.
Requirements

We are looking for a motivated and enthusiastic individual who is passionate about delivering excellent customer service. Previous experience is not necessary, but a willingness to learn and adapt to our fast-paced retail environment is essential.

We are committed to being a fully inclusive retailer where our customers love to shop and our colleagues love to work. If you are a team player with a positive attitude and a passion for delivering exceptional customer service, we would love to hear from you.



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