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Culinary Service Associate

2 months ago


Edenbridge, United Kingdom Lingfield Park Resort Full time

Position Overview:

As a Dining and Beverage Specialist, you will be responsible for delivering exceptional food and beverage service within our establishment, ensuring that every guest has a memorable experience.

Key Responsibilities:

  • Embrace the opportunity to learn and perform various roles within the dining and beverage team, becoming a versatile asset to the organization.
  • Develop and maintain comprehensive knowledge of our menu offerings, including any updates or new items.
  • Understand and adhere to allergen awareness protocols to ensure guest safety.
  • Prepare dining areas for guests, including arranging linens, cutlery, and glassware as needed.
  • Set up the bar area in anticipation of customer arrivals.
  • Efficiently take food and beverage orders to enhance guest satisfaction.
  • Implement stock rotation practices when replenishing food and beverage supplies, documenting any wastage according to company guidelines.
  • Assist with cellar operations, including line cleaning and managing deliveries as required.
  • Ensure all cleaning tasks are performed in compliance with health and safety regulations.
  • Maintain a clean, organized, and safe work environment, promptly addressing any concerns with management.
  • Adhere to the Challenge 21 policy, documenting any relevant findings in accordance with company procedures.
  • Consistently provide and promote outstanding customer service.

Ideal Candidate Profile:

  • Exceptional interpersonal skills.
  • Basic knowledge of food handling and preparation techniques.
  • Friendly and approachable demeanor.
  • Strong time management abilities.
  • Ability to thrive in high-pressure situations.
  • Focus on customer service, both internally and externally.
  • Demonstrates leadership through example.

Benefits of Joining Our Team:

  • Access to annual member passes for numerous events.
  • Discounts on hotel accommodations and complimentary golf.
  • Generous annual leave policy, increasing with years of service.
  • Pension and group life assurance options.
  • Health benefits including 24-hour GP access and employee assistance programs.

At Lingfield Park Resort, we are committed to fostering a diverse and inclusive workplace that values every individual’s contributions. We are an equal opportunity employer and welcome applicants from all backgrounds.

If you require any accommodations during the application or interview process, please inform us, and we will ensure your needs are met.

We recognize the importance of diversity in our workforce and strive to create an environment where everyone feels valued and heard.