Department Head

3 days ago

Ilford, Greater London, United Kingdom H&M Group Full time

About the Role

We are seeking a highly motivated and experienced Department Manager to join our team at H&M Ilford store. As a Department Manager, you will be responsible for overseeing a department to support the Sales and Profit of the store and deliver a Customer First Experience.

Key Responsibilities:

  • You will lead with a vision to secure the best experience for all our colleagues and customers.
  • You will evaluate your team's performance, provide regular feedback, and support succession through their development and training.
  • You will analyse and follow up on Sales & Profit KPI's for your department.
  • You will ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.

Requirements:

  • Management experience in a customer-facing environment.
  • Previous experience of leading and managing teams.
  • A passion for profitability and people.
  • A Customer-first mindset.

What We Offer:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

About Us:

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry.

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