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Department Head

2 months ago

Ilford, Greater London, United Kingdom H&M Group Full time

About the Role

We are seeking a highly motivated and experienced Department Manager to join our team at H&M Ilford store. As a Department Manager, you will be responsible for overseeing a department to support the Sales and Profit of the store and deliver a Customer First Experience.

Key Responsibilities

  • Lead with a vision to secure the best experience for all our colleagues and customers
  • Evaluate team performance, provide regular feedback, and support succession through development and training
  • Analyse and follow up on Sales & Profit KPIs for your department
  • Ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to secure all employees and customers' safety

Requirements

  • Management experience in a customer-facing environment
  • Previous experience of leading and managing teams
  • Passion for profitability and people
  • Customer-first mindset

What We Offer

We offer a competitive salary, extensive development opportunities, and a staff discount card for all our H&M Group brands. Our employees also receive a range of benefits, including a flexible working schedule and opportunities for career growth.

About Us

H&M Group is a family of brands that includes H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. We are committed to creating meaningful growth and more sustainable lifestyles. Join us in re-imagining fashion and shaping our industry.