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Business Operations Coordinator

2 months ago

London, Greater London, United Kingdom Plural Strategy Full time
About Plural Strategy

We are a strategy consultancy that drives growth and delivers real impact for our clients through analytical problem-solving, deep industry expertise, and our customer-first approach.

The Role

We are seeking a highly motivated and organised Office and Business Administrator to join our expanding London office. As a key member of our team, you will support the day-to-day operations and administration of our offices.

Key Responsibilities
  • Office Operations
    • Manage the day-to-day administration and running of our offices, including supplies, catering needs, and sourcing and managing vendors and suppliers.
    • Coordinate and prepare meeting rooms and arrange catering for meetings and office events.
    • Book couriers and manage outbound postal needs.
    • Manage our enquiry inbox.
    • Lead on health and safety requirements and compliance, including developing policies and procedures.
    • Manage our office switchboard and phone system.
    • Manage projects to reconfigure office space or coordinate an office move when relevant.
  • IT
    • Manage our outsourced IT, AV support, and Zoom telephone services, including setting up and managing user accounts, troubleshooting issues, and liaising with external support when necessary.
    • Oversee the company's use of key software and subscriptions, including Google Workspace and Microsoft Office tools.
    • Manage IT-related projects, such as system upgrades or implementing new tools or services.
    • Oversee IT asset and printer/scanner management.
    • Provide staff training and support on using IT and AV tools and systems.
  • Event Management
    • Primary responsibility for all internal company events, including a company-wide off-site, Christmas party, summer day, and ad hoc socials.
  • People and Wider Administration
    • Assist with onboarding and offboarding of employees.
    • Assist with recruitment campaigns, including scheduling interviews and replying to candidate questions.
    • Meetings scheduling and organisation.
    • Administration ad hoc duties and database/document creation and management.
    • Assist with booking travel arrangements, including arranging visas and providing itineraries as needed.
    What We Offer
    • Competitive salary of £26,000-£33,000 per year, depending on experience.
    • Private healthcare, subsidised gym membership, company pension, and travel insurance.
    • Discretionary bonus.
    What We Look For
    • Ideally, previous administrative experience as an office administrator or receptionist, or career changers with transferable skills.
    • Proactive, efficient, and well-organised.
    • Willing to take initiative and work independently.
    • Good verbal and written communication skills.
    • Able to balance multiple stakeholders and prioritise well.
    • Strong IT skills.
    • Friendly, helpful, and a great team player.