Operations Manager

3 hours ago


Honiton, Devon, United Kingdom Hiring People Careers Full time

A unique opportunity has arisen for a new role within a highly successful company that specializes in Woodburning Stoves. Due to their recent expansion, they are currently looking for an Operations & Site Manager to lead the site survey and fitting teams. This role would suit someone with a background in Wood Burning Stoves, construction or the building trade, perhaps having worked as a site manager or similar. They are a professional and growing business that provide expert advice and excellent customer service in the Southwest and through e-sales across the country.

Key Responsibilities:

  • Ensuring Client delivery and fitting of all stoves to a standard that will create a lifetime client
  • Leading, training and mentoring a professional and committed team
  • Innovating and continuously improving systems and processes to create a more efficient, effective and safe company
  • Managing the company's Operations team on a daily basis, including staffing levels, bookings, rotas and holidays
  • Recruiting skilled fitters and surveyors who are committed to providing outstanding levels of customer care
  • Living the company values and ensuring the company procedures are adhered to

Requirements:

  • Background in Wood Burning Stoves, construction or the building trade
  • Experience as a site manager or similar
  • Excellent leadership and communication skills
  • Ability to innovate and improve systems and processes
  • Strong customer service skills

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