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Collections Specialist

2 months ago

Lutterworth, Leicestershire, United Kingdom Ultimate Finance Full time
{"title": "Collections Administrator", "description": "Job Summary

We are seeking a skilled Collections Administrator to join our Ultimate Finance team. As a key member of our operations team, you will play a crucial role in collecting arrears on our Asset Finance book.

Key Responsibilities
  • Coordinate and assist with arrears collections and documentation, ensuring accounts are managed back to a satisfactory profile while maintaining TCF values and the company's reputation.
  • Interact with broker relationships and serve as a point of contact for arrears collections.
  • Manage and progress the arrears process via Sentinel, ensuring actions are executed and meet our policies.
  • Obtain and record all necessary information to ensure proper recording and progression of enquiries, maintaining a high degree of accuracy in the UAF database.
  • Develop knowledge and understanding of the asset-based finance industry, including Ultimate Finance products and services.
  • Represent the company professionally and maintain high standards in all respects.
  • Ongoing compliance with internal procedures.
  • Identify opportunities across the full suite of Ultimate Finance products.
Requirements
  • Strong communication skills.
  • Ability to problem solve.
  • Self-motivated.
  • Team player.
  • Professional.
  • Committed and confident.
  • Adaptable.
  • Values driven.
  • Organized.
  • Customer-focused and people-centric.
  • Proactive.
  • Approachable.
What We Offer

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

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